Business Continuity Management: New real-time alert service available
LuxCSD1 would like to inform customers that a new Business Continuity Management (BCM) alert service is available to customers, effective immediately.
As part of LuxCSD’s continued efforts to improve its BCM process and customer communication services, the real-time alert subscription enhances communication to customers during extraordinary situations. To help customers in incident management, the service will share information about a potential incident and any subsequent related developments, in real time.
Impact on customers
The alert service allows LuxCSD customers to receive information in real time about any operational incidents that occur in LuxCSD systems or the markets it serves.
Sign-up process
To sign up to the new alert system, registered LuxCSD website users can select this service under the "Real-time Alerts" options in the "Subscriptions" section which appears when clicking on "My LuxCSD".
For non-registered LuxCSD website users, the website login screen will open. Customers will be requested to log in and will be redirected to the Real-time Alerts subscription page from where they can tick to subscribe to either or both of the alert services.
Further information
For further information, please contact the LuxCSD Client Services or your Relationship Officer.
---------------------------------------
1. LuxCSD refers to LuxCSD, société anonyme registered office at 42, avenue John F. Kennedy, L-1855 Luxembourg, Luxembourg, registered with the Trade and Company Register of Luxembourg, under number B. 154 449.