Xact Web Portal: Corporate action documents available
Corporate Action documents currently accessible by email request will also be available via Xact Web Portal, effective
30 November 2026
Only documents linked to specific announced Corporate Action events will be available in Xact Web Portal. Documents not linked to specific announced Corporate Action events will continue to be accessible only by email.
Impact on clients
Clients can access event documents in Xact Web Portal or by email.
How to access documents in Xact Web Portal
Corporate action documents will be accessible under “Asset Servicing” / “CA Event” within the queried event details, under the new “Documents” tab.
All documents linked to the event will be displayed in reverse chronological order (latest to earliest) with a download link.
The following details will be provided:
- Name;
- Type (when available);
- Description (when available);
- Posted Timestamp;
- Size.
How to access document via email
Documents will continue to be accessible by sending an email to CAdatabase.cs@clearstream.com with a specific reference in the email subject.
The subject line may contain:
- Corporate Action reference to receive the latest document posted under the event.
Example: “AC12345678” - Corporate Action reference followed by “ALL” to receive all documents posted under the event.
Example: “AC12345678 ALL” - Unique reference provided, if any (same as today).
Example: “OCE XXXX BIDS 10SEP26”
In all cases, clients should refer to the information provided in the narrative of the Corporate Actions reporting.
Notes
- The documents will be provided in ZIP format, both via Xact Web Portal and by email.
- Documents published before the implementation date were created using the unique reference only and will not be linked retroactively to a Corporate Action reference. Therefore, they will only remain available by email using their unique reference and cannot be retrieved via Xact Web Portal. Only documents posted in the three-month period preceding the release date will be available via email.
- Clients who need to access documents older than three months will receive an error message if they send an email to CAdatabase.cs@clearstream.com. Therefore, clients should contact Clearstream1 Client Services to request these documents.
Further information
For further information, please contact Client Connectivity Services or your Relationship Manager.
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1. Clearstream refers collectively to Clearstream Banking S.A., registered office at 42, avenue John F. Kennedy, L-1855 Luxembourg, and registered with the Luxembourg Trade and Companies Register under number B-9248, and Clearstream Europe AG, registered office at Mergenthalerallee 61, 65760 Eschborn, Germany and registered in Register B of the Amtsgericht Frankfurt am Main, Germany under number HRB 7500. Clearstream Banking S.A. is registered as an Australian CS (Overseas) Facility, under subsection 824B(2) of the Corporations Act 2001, with registration number ARBN 675 244 783.